Book a call

Problem solving skills



Problem solving skills attack exactly what is in our own nature - to say 'No'. This is why we create this module in order to apply the knowledge to empower people in order for them to be more happy and engage in solving situations at the workplace. Of course this imply to bring more decisions on the table


Apply logical tools to properly analyse problems for root causes
Establish and compare options in a variety of situations
Identify the best choice from various options and address group think
Achieve group consensus about important decisions
Apply a four step process to systematically solve problems and decide on appropriate solutions
Use methods and tools (systematic process and fishbone diagramming) to discover the underlying cause of a problem
Use brainstorming, mind mapping, and several other creative thinking techniques to generate possible solutions to the problem
Use the following decision making techniques: Pro/Con, Force Field Analysis, Decision Matrix
Feasibility/Capability Analysis, and Cost/Benefit Analysis
Create an action plan to implement the appropriate solution


People with an open-minded mindset who welcome uncertainty and want to stay up to date with the global business environment






Basic concepts Define the problem Find creative solutions Evaluate and select solutions Create an action plan


Problem-Solving Skills: Definitions and Examples

Problem Solving interesting reading

10x Agile - Technical Debt in a non IT environment

We provide

Online or On-site delivery

We created a personalised delivery strategy by offering blending learning

Communities of practice

Find a bunch of people who are on the same page with you

Engaged Learning

Engaging platform with gamification for collaboration and friendly competition

Interactive training

We created a personalised delivery strategy by offering blending learning

Learning efficiency

A special learning environment can boost learning efficiency

Learning everywhere

Available anywhere and anytime on your phone, computer or tablet


Can you organise virtual training sessions or only face to face trainings?

Yes, you can choose an online or an offline training session. We use Knolyx, an e-learning platform, to make the process of online training and mobile learning delivery as efficient as a face-to-face training session. You can check here a complete list of features set.

Should we deliver online or offline classes?

That's up to you. We offer you an efficient learning environment and you can use it according to your needs: either online or offline. Nobody knows better than you and your team what you need, so we do not imposed some predefined criteria, we adapt to yours.

Can you customize courses to suit our particular requirements?

Yes. We offer training consultancy and we establish the most appropriate courses according to the specific needs and business objectives of your company.
Subscribe to knowledge
© Gentlab 2023 All rights reserved