Book a call

Emotional Intelligence in Leadership Pinnacle



Emotional Intelligence in Leadership Pinnacle eContent module will help you to develop your emotional intelligence skills to lead others and provide tips and strategies for success. This course will enable the leader to receive 360° feedback about his strengths and weaknesses. Delegates will obtain the latest insights into mastering their own emotions, developing personal effectiveness and building human relations skills. By applying these leadership skills to the tasks and challenges you face in your work, you will begin to experience breakthroughs you never thought possible.


Explain what is interpersonal and interpersonal skills in emotional intelligence
Demonstrate ability to receive 360 feedback to uncover your emotional blind spots
Apply emotional intelligence in giving and receiving feedback
Use emotionally intelligent skills in building working relationships non-defensively within the team
Use decision making skills for handling crisis


People with an open-minded mindset who welcome uncertainty and want to stay up to date with the global business environment






Understanding Emotional Intelligence
  • What is emotional intelligence
  • Developing self-awareness through personality assessment
  • What should you do less?
  • What should you do more?
  • Applying 360° feedback to develop our emotional intelligence
  • Emotional Intelligence for Relationship Building
  • Your areas of growth as perceived by others
  • Your leadership strengths as perceived by others
  • Receiving 360° feedback from the supervisor
  • How others perceive you when handling change in the workplace
  • Developing emotionally healthy working relationships
  • Leading With Emotional Intelligence During Crisis
  • Assertiveness to express feelings
  • Receiving 360° feedback from subordinates
  • Confronting problem employees
  • Leading others during sudden changes
  • Balancing work and family while under pressure
  • Leading Change with Emotional Intelligence
  • Improving interpersonal communication
  • Receiving 360° feedback from peers
  • Managing stress in times of change
  • Removing blocks to creativity in times of change
  • Managing resistance to change with emotional intelligence
  • Supporting team members in times of change
  • People Building for an Emotionally Intelligent Workplace
  • What is empowerment
  • Empowering employees to achieve shared vision
  • Characteristics of an empowered leader
  • Motivating employees for success
  • Developing a personal action plan


    What is Business Emotional Intelligence?

    The role of soft skills in a post pandemic world

    We provide

    Online or On-site delivery

    We created a personalised delivery strategy by offering blending learning

    Communities of practice

    Find a bunch of people who are on the same page with you

    Engaged Learning

    Engaging platform with gamification for collaboration and friendly competition

    Interactive training

    We created a personalised delivery strategy by offering blending learning

    Learning efficiency

    A special learning environment can boost learning efficiency

    Learning everywhere

    Available anywhere and anytime on your phone, computer or tablet


    Can you organise virtual training sessions or only face to face trainings?

    Yes, you can choose an online or an offline training session. We use Knolyx, an e-learning platform, to make the process of online training and mobile learning delivery as efficient as a face-to-face training session. You can check here a complete list of features set.

    Should we deliver online or offline classes?

    That's up to you. We offer you an efficient learning environment and you can use it according to your needs: either online or offline. Nobody knows better than you and your team what you need, so we do not imposed some predefined criteria, we adapt to yours.

    Can you customize courses to suit our particular requirements?

    Yes. We offer training consultancy and we establish the most appropriate courses according to the specific needs and business objectives of your company.
    Subscribe to knowledge
    © Gentlab 2023 All rights reserved