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Business negotiation skills



Business negotiation skills eContent module is aimed at developing analytical and communication skills that are necessary for successful business negotiations. The negotiation is described as a complex three-stage process which consists of preparation, negotiating, and post-negotiation implementation and evaluation. The course combines both theoretical knowledge of leading negotiation scholars and practical experience through learning by doing. The students will be engaged in business games, trainings, group discussions and creative tasks.


Define the stages and elements of the negotiation process
Develop the skills and techniques of a successful negotiator
Identify optimal win-win solutions in negotiations and make profitable deals
Differentiate negotiation styles and mental models, analyse their own and their partner’s behaviour in negotiations
Learn to counter manipulation and psychological press in negotiations


People with an open-minded mindset who welcome uncertainty and want to stay up to date with the global business environment






Introduction to business negotiation skills
What is negotiation?
Preparing the negotiations
Negotiation stages
Negotiation strategies
Countering manipulation and psychological press
Post-negotiation stage
Special negotiation cases


The role of soft skills in a post pandemic world

Negotiating successfully

We provide

Online or On-site delivery

We created a personalised delivery strategy by offering blending learning

Communities of practice

Find a bunch of people who are on the same page with you

Engaged Learning

Engaging platform with gamification for collaboration and friendly competition

Interactive training

We created a personalised delivery strategy by offering blending learning

Learning efficiency

A special learning environment can boost learning efficiency

Learning everywhere

Available anywhere and anytime on your phone, computer or tablet


Can you organise virtual training sessions or only face to face trainings?

Yes, you can choose an online or an offline training session. We use Knolyx, an e-learning platform, to make the process of online training and mobile learning delivery as efficient as a face-to-face training session. You can check here a complete list of features set.

Should we deliver online or offline classes?

That's up to you. We offer you an efficient learning environment and you can use it according to your needs: either online or offline. Nobody knows better than you and your team what you need, so we do not imposed some predefined criteria, we adapt to yours.

Can you customize courses to suit our particular requirements?

Yes. We offer training consultancy and we establish the most appropriate courses according to the specific needs and business objectives of your company.
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